Establishment of Virtual Citizen Facilitation Center to help citizens of Khyber Pakhtunkhwa avail key public sector services online

The project aims to facilitate citizens by providing access to key public sector services from various government departments through a single online interface.

The project will also look into digitizing the backend process of key citizens facing services offered by various departments.

The Virtual Citizens Facilitation Centre CFC will provide access to 19 services of Excise, Revenue, Taxation, Narcotics, Local Govt, Home department and DC Offices.

Services such as the provision of Birth certificate, Death certificate, Divorce certificate, Marriage certificate, Water connection and billing, Application for trade licenses, Complaint management system, waste disposal and drainage clearance, mobile app for building plan approval, Encroachment management system, E-property transfer, Request for correction of land record, Request for obtaining attested copies from the DK room, Request for the land record and boundary identification, File tracking management system of record room, verification of vehicles from the manufacturing companies, Delivery of registration books and number plate, Arms licences, Domicile certificate would be digitized and offered online.

With the launch of the CFC initiative, transparency, accessibility, and efficiency of public service delivery systems would be improved significantly.

A detailed presentation was given to Additional Chief Secretary Khyber Pakhtunkhwa Shakeel Qadir Khan on Virtual CFC and its functions here at the P&D Department today. The meeting was attended by Secretary ST&IT, Secretary Education, Special Secretary P&D, MD KPIT-Board and Industries, Education Section of the P&D department. The meeting also discussed the Early Age Programming initiative of the KP IT Board. The meeting was informed that more than 40,000 students and 800 teachers have been trained under Early Age Programming.